Shipping Policy
Welcome to Ryans Sport Shop！This Shipping Policy outlines the details of order processing, delivery, and related services for Ryans Sport Shop, applicable to all orders shipped within United States. By placing an order with Ryans Sport Shop, you acknowledge and agree to the terms and conditions set forth below.
Order Processing Time
All orders are processed within 1-3 business days (Monday to Friday, excluding public holidays) after we receive your order confirmation and verify your payment. Processing time does not include shipping time and may be slightly extended during peak shopping periods (e.g., holidays, promotional events) due to high order volume. We will notify you promptly if there is any delay in processing your order.
Order Cut-Off Time
The daily order cut-off time is 2:00 PM (GMT-08:00 Pacific Standard Time）. Orders placed before this cut-off time will start processing on the same business day. Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.
Order Shipping Time
Shipping transit times vary by destination within the United States:
Standard shipping: 3–7 business days
Remote areas (e.g., Alaska, Hawaii, U.S. territories) may require additional transit time.
All times are estimates and subject to carrier delays, weather conditions, or other factors beyond our control.
Shipping Fees
We offer free standard shipping to all addresses within the United States, with no minimum order value required. There are no hidden shipping fees.
Shipping Area
We currently ship exclusively to addresses within the United States.
Delivery Partner
All orders are delivered by UPS (United Parcel Service), our authorized delivery partner. For large or heavy items (e.g., sports equipment, bulky gear), we will arrange for UPS truck delivery. The UPS truck driver will contact you in advance (via phone call or text message) to notify you of the estimated delivery time, ensuring that someone is available at the shipping address to receive the package. If no one is available to receive the package, UPS may leave a delivery notice and attempt delivery again at a later time, or you may need to pick up the package from the nearest UPS location.
Order Cancellation
If you wish to cancel your order before it has shipped, please contact us immediately. We will not charge any additional handling fees and will provide a full refund to your original payment method. Once the product has been shipped, the standard return policy will apply, and you will need to follow the return and refund process outlined in our Terms and Conditions to request a refund after receiving the package.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your unique UPS tracking number. This email will be sent to the email address you provided when placing your order. You can use this tracking number to check the real-time status and location of your shipment on the UPS official website.
If you have already registered on our website, you can track your order, shipping, and handling information in your account. If you have not registered on our website, you can track your order using your Order ID and the email address associated with your order on our order tracking page.
If you do not receive a tracking number within 3 business days after your order is processed, please contact us for assistance.
Contact Us
If you have any questions, concerns, or requests regarding your order shipping, delivery, tracking, or cancellation, please contact us using the following information:
Store Name: Ryans Sport Shop
Address: 45 Washington St, Santa Clara, CA 95050，United States
Phone: +14089856886
Email: info@ryanssport.shop
Opening Hours (GMT-08:00 Pacific Standard Time）:
Monday-Friday：10 AM-6 PM
Saturday：10 AM-5 PM
Sunday：Closed
Response Time: We will respond within 24 hours.
Ryans Sport Shop reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on our store website, and the updated policy will take effect immediately upon posting. By placing an order on our store, you agree to comply with the terms and conditions of this policy.